Thank you all for making our 2009 Manager's meeting both productive and informative.  We are very excited about the new STARS Customer Service program and encourage everyone to focus on this program with all members of your staff.  Let's provide superior customer service with "Every Customer..Every time!" 

Materials will be arriving to stores next week, including cards, contracts and posters for the backroom.  We look forward to hearing many STARS success stories!

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